Terms & Conditions

Traveljosh.com, one of the most recognized tour & Travel Companies of India, aspires to accomplish voyager’s need in full. Being based in India, our company tends to deliver you some hot listed tour packages where range is comprehensive and travellers have a complete elbow room to pick up the desired one.

Payments:
For the services contracted, some advance payment should be made to hold the booking on a confirmed basis and the balance amount can be paid either before your departure from your country or upon arrival in India, but definitely before the commencement of the services. Traveljosh.com hold the right to decide upon the amount to be paid as an advance payment, based on the nature of services and the time left for the commencement of the services.

Transaction confirmation
No need to get worried about transaction confirmation on the website. In case if you don’t receive confirmation email regarding purchase/transaction within the specific period of time then you are suggested to check "spam" or "junk" folders to verify whether it has been misdirected or not. If you still not found the confirmation emails then kindly contact us.

Liability
Traveljosh.com, while undertaking tours, transportation, hotel accommodation and other services only acts as an agent on the clear understanding that it shall not be, in any way, responsible or liable for any accident, damages, loss, delay or inconvenience caused in connection with the travel facilities arranged by the company, its employees or agents. All bookings are accepted and executed with utmost care; however, no responsibility is undertaken for any change or deviation on account of factors beyond our control. Traveljosh.com reserves the right to modify any arrangements required by and made on behalf of clients and to cancel the same without prior notice.

Cancellation Policy
In case of cancellation of reservations and/or tour/travel services due to any avoidable/unavoidable reason(s) we must be informed in writing. Cancellation charges would be effective from the date we receive the intimation in writing and cancellation charges would be as below.

1. If the reservation is cancelled at least 30 "working days" prior to the date of arrival - 90% of the total amount payable may be refunded (except the transaction charges) after deducting 10% towards processing/accounting charges.

2. If the reservation is cancelled at least 15 "working days" prior to the date of arrival - 75% of the total amount payable may be refunded (except the transaction charges).

3. If the reservation is cancelled at least 07 "working days" prior to the date of arrival - 50% of the total amount payable may be refunded (except the transaction charges).

4. If the cancellation is any later than the above stated period or in case of 'No Show'- No Refund.

During "Peak-Season," which is defined by the density of tourist inflow in each region, and may vary from place to place and hotel to hotel, any particular hotel may implement a different cancellation policy. The travel agent is bound to follow the hotel specific cancellation policy; and in case of variation from the above stated policy, the excess in cancellation charges will be borne by the client and not the travel agent.

In case you cancel the trip after commencement, refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we do not take any guarantee to refund.

Modifications/Cancellations sent directly to the hotel will not be honored.

For Outbound Travel from India, Visa processing charges and fees are fully non-refundable in case of cancellation of trip and also in case of Visa denial by the respective embassy.

Refund
In regard to refund of unused / unutilized services (which are paid for and cancelled well in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Any refund against a payment received through a Credit Card, will be made on the same credit card only. Please note that the refund process may take 2 to 8 weeks due to banking procedures.

No deductions will be made for the refunds (except the transaction charges), which are made due to unavailability of services. If the services requested are unavailable during the requested period, we will offer similar alternatives well before the commencement of the services and if the client does not find the alternatives acceptable, the advance will be refunded. However, once the alternative service is accepted by the client, cancellation of the same will be subject to the above stated cancellation policy.